Terms & Conditions

Terms of Membership and Billing

Membership

Membership is a monthly payment and runs continuously until you tell us otherwise.

You can train once a week, or take unlimited classes, at the kids or adult rate depending on age. Your payment comes out on the same date each month, by card or Direct Debit, whichever you set up when you joined.

Joining

There is a one-off joining fee when you start with us. There are two options.

Standard covers your uniform, your licence and insurance, and your first month of training.

Advanced covers all of that plus the full starter kit, gloves and wraps.

Your monthly membership begins one month after joining, because the joining fee already covers that first month.

Licence and insurance

Everyone training with us must hold a current licence and insurance. Year one is included in the joining fee. After that it renews once a year.

It is not refundable once paid, and it is never charged to anyone who has already given notice.

Gradings

Gradings are held three times a year. Nobody is put forward before their instructor believes they are ready, and there is no obligation to grade.

Fees

Our current rates are given to you when you join and are available at any time on request. We will give at least 30 days' notice in writing before any change.

Giving notice

Notice is one clear calendar month, by email to info@focus-fitness.co.uk. It runs from the day we receive it, and you are welcome in every class up to the end of it.

The payment that falls inside your notice period is still due, because it is the payment for that month. Nothing is taken after your notice has ended.

Missed classes

We do not refund or credit individual missed classes, and they cannot be carried over. If you are going to miss a run of classes through injury, illness or holiday, tell us and we will do what we can.

If a payment does not go through

Cards fail for all sorts of ordinary reasons and nobody loses their place over one failed payment. We will let you know and it will usually retry on its own within a few days.

If it stays unpaid we will contact you to sort it out, and we would always rather agree a plan than let it build up. Where a membership is left unpaid for 15 days and we have heard nothing back, we may release the place, and an unpaid balance can be passed on for recovery.

Who pays

The card or bank account used must belong to you, or be used with the account holder's permission. We only ever take the amounts set out when you join, and we never take a payment that has not been agreed.

The timetable

Class times, days and venues can change, and classes do not run on every date in the year. We will always give you as much notice as we can.

Photographs

We sometimes take photographs and video in class for our website and social media. Tell us at any time if you would rather you or your child were not included, and you will not be.

After-school clubs

Our school clubs are separate from academy membership. They are booked and paid for by the term, and the terms above do not apply to them.

Focus Martial Arts & Fitness · info@focus-fitness.co.uk